This week I received a gift from a colleague who was a member of our Customer Connect team. The gift struck a chord with me because it refers to our early days together as a team, where each teammate had a “handle.” These “handles” were our secret way of referring to each other and represented a Marvel character and included a Lego figuring of the action hero. Managing the Americas team, I was happy to grab the title “Captain America.” Thor, thank you very much for the gift and memory.


